Frequently asked questions
Yes. All calls, recordings, knowledge uploads, and lead data are encrypted end-to-end. We never train models on your private data. Full compliance with SOC 2, GDPR, CCPA, and telephony regulations.
Sign up for free in under a minute. Buy or connect a phone number, create your first agent, add knowledge or build a flow, then launch a test campaign or enable inbound. No credit card needed to begin.
Main risks are outbound compliance (TCPA, DNC lists) and occasional misqualification if knowledge or prompts are weak. We include built-in safeguards, real-time monitoring, and easy human fallback to keep everything safe.
Yes — with proper setup. Agents use your custom knowledge and flows for high accuracy. Monitor performance in analytics, set confidence thresholds for transfers, and refine prompts to reach enterprise-grade reliability.
Yes. Real-time voice processing, AI inference, and Twilio telephony need stable internet. Agents handle brief drops with smart retries and queuing, but full offline operation is not supported.